Copyright & DMCA Policy

How to report copyright infringement and contact our designated DMCA agent.

Malegado respects intellectual property rights and maintains robust statutory safe harbors. This Copyright Policy explains how to report copyright infringement under the U.S. Digital Millennium Copyright Act (DMCA) and applicable international law.

1. DMCA Designated Agent

  • Designated Copyright Agent: Copyright Compliance Team
  • Service Provider Entity: Core Alpha Services FZ-LLC
  • Alternative Names Listed: Malegado, Malegado App
  • Full Address: FDRK8541 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
  • Email Endpoint: copyright@malegado.com

2. Takedown-First Protocol

Our designated agent coordinates with our African technical management team to enforce a 'Takedown-First' protocol. Upon receiving a valid infringement notice, access to the disputed media will be expeditiously disabled prior to investigation. If the uploading user issues a valid statutory counter-notice, claimants have 10-14 business days to file a lawsuit, failing which the video will be safely restored to the social feed.

3. Copyright Infringement Notice

To submit a valid DMCA takedown notice, your written communication must include:

  • Identification of the copyrighted work claimed to have been infringed
  • Identification of the material on Malegado that is claimed infringing, with sufficient detail to locate it
  • Your contact information (name, address, telephone, email)
  • A statement that you have a good-faith belief the use is not authorized
  • A statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the rights holder
  • Your physical or electronic signature

4. Counter-Notification

If you believe content was removed in error, you may submit a counter-notification to the designated agent with the information required under 17 U.S.C. § 512(g).

5. Repeat Infringers

We maintain a policy to terminate, in appropriate circumstances, accounts of users who are repeat infringers.

Copyright or DMCA inquiries? Email privacy@malegado.com.

Contact Support: Support Center